Retail Store Team Lead

1 month ago


Sutherland Shire, Australia kikki.K Full time

Company Overview

kikki.K, a leading Australian lifestyle brand, is seeking an experienced Retail Store Team Lead to join our team in Miranda. As part of our company's expansion into new markets, we are looking for talented individuals who share our passion for delivering exceptional customer experiences.

Estimated Salary: $80,000 - $110,000 per annum, depending on experience and qualifications.

About the Role

The successful candidate will be responsible for leading a high-performing team of sales consultants, providing guidance and coaching to ensure excellent customer service standards are maintained. You will work closely with the store manager to drive sales growth, manage stock levels, and implement visual merchandising plans to create an engaging shopping environment.

Key Responsibilities

  • Drive a customer-centric culture, creating an exciting, educational, and seamless experience with every interaction
  • Apply commercial acumen to elevate store performance, meet sales targets, and business key performance indicators
  • Support with the execution of visual merchandising plans, ensuring brand consistency and sale opportunities are leveraged
  • Motivate and coach the team to meet sales targets and business KPIs in a high-performance culture
  • Drive operational excellence, manage rosters, and prepare back-of-house administration

Requirements and Qualifications

To be successful in this role, you will need:

A minimum of 2 years' experience in a similar leadership role, preferably in retail or a related industryExcellent communication and interpersonal skills, with the ability to motivate and empower teamsDemonstrated commercial acumen, with a proven track record of driving sales growth and meeting business objectivesAn eye for detail, with a talent for visual merchandising and expressing creativityExposure to high stock volumes and stock management

Benefits

kikki.K offers a competitive salary package, including up to 40% off the kikki.K product range and generous discounts across all Brandbank Group brands. You will also have access to monthly and seasonal bonus potential, as well as incentive rewards for your sales and KPI achievements.

About Brandbank Group

Brandbank Group consists of Seed Heritage, Unison, Allkinds, Commonry, kikki.K & FINE-DAY. We are a growing business built on bold creative thinking, dedicated to delivering exceptional brand experiences and connecting with customers in meaningful ways.


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