Supply Chain Solutions Expert
3 weeks ago
About Us
At efm Logistics, we pride ourselves on delivering a no better logistics experience to our clients. As a leading 4PL provider in Australia and New Zealand, we offer tailored transport and warehousing solutions using a single technology platform and a dedicated Account Management team.
We are seeking a solution-focused and analytical Supply Chain Solutions Expert to join our high-performing Service Delivery Team. In this role, you will partner with customers to find solutions and deliver efficiencies within their supply chain.
Key Responsibilities
- Build strong relationships with customers and ensure clarity on projects and timelines
- Provide operational assistance with an onsite presence
- Develop and implement continuous improvement initiatives from a business perspective
- Deliver a no better experience resulting in improved NPS results
- Focus on delivering the best logistics experience at all aspects of the supply chain
- Provide insightful reports and analysis on solution performance and opportunities for greater efficiencies
Requirements
- Strong process focus, specifically in relationship management
- Deep understanding of commercial drivers of business
- Proven analysis, problem-solving, decision-making, and negotiation skills
- Able to navigate complex logistics scenarios and find the best solution
- Relentless passion for providing a no better customer experience
- Solution-focused orientation
- Enjoy working in a fast-paced environment
Benefits
- Competitive salary: $90,000 - $120,000 per annum
- Ongoing professional development training and career progression opportunities
- Dynamic and empowering company culture
- Opportunity to be part of an industry leader
- Onsite parking and access to company functions and team-building activities
About You
To succeed in this role, you will need to have a deep understanding of commercial drivers of business and proven analysis, problem-solving, decision-making, and negotiation skills. If you are a solution-focused and analytical individual who is passionate about delivering a no better customer experience, we encourage you to apply.
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