Supply Chain Solutions Expert

3 weeks ago


Ormeau, Queensland, Australia efm Full time

About Us

At efm Logistics, we pride ourselves on delivering a no better logistics experience to our clients. As a leading 4PL provider in Australia and New Zealand, we offer tailored transport and warehousing solutions using a single technology platform and a dedicated Account Management team.

We are seeking a solution-focused and analytical Supply Chain Solutions Expert to join our high-performing Service Delivery Team. In this role, you will partner with customers to find solutions and deliver efficiencies within their supply chain.

Key Responsibilities

  • Build strong relationships with customers and ensure clarity on projects and timelines
  • Provide operational assistance with an onsite presence
  • Develop and implement continuous improvement initiatives from a business perspective
  • Deliver a no better experience resulting in improved NPS results
  • Focus on delivering the best logistics experience at all aspects of the supply chain
  • Provide insightful reports and analysis on solution performance and opportunities for greater efficiencies

Requirements

  • Strong process focus, specifically in relationship management
  • Deep understanding of commercial drivers of business
  • Proven analysis, problem-solving, decision-making, and negotiation skills
  • Able to navigate complex logistics scenarios and find the best solution
  • Relentless passion for providing a no better customer experience
  • Solution-focused orientation
  • Enjoy working in a fast-paced environment

Benefits

  • Competitive salary: $90,000 - $120,000 per annum
  • Ongoing professional development training and career progression opportunities
  • Dynamic and empowering company culture
  • Opportunity to be part of an industry leader
  • Onsite parking and access to company functions and team-building activities

About You

To succeed in this role, you will need to have a deep understanding of commercial drivers of business and proven analysis, problem-solving, decision-making, and negotiation skills. If you are a solution-focused and analytical individual who is passionate about delivering a no better customer experience, we encourage you to apply.



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