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Account Strategist

2 months ago

Brisbane, Queensland, Australia Askable Pty Full time
About the Role

We're seeking a highly skilled and ambitious professional to join our Customer Success team at Askable Pty. As an Account Strategist, you will play a critical role in driving business growth and customer satisfaction.

Key Responsibilities
  • Develop and Implement Account Strategies: Collaborate with clients to understand their objectives and develop tailored strategies to optimize account usage.
  • Product Demonstrations and Custom Solutions: Deliver compelling product demonstrations and create custom solutions to meet unique client needs.
  • Client Engagement and Relationship Building: Foster strong relationships with clients through regular face-to-face meetings, phone calls, and email correspondence.
  • Performance Tracking and Optimization: Monitor key account performance, identify areas for improvement, and develop strategies to optimize account usage.
  • Technology Proficiency: Effectively utilize key company systems, including Hubspot, Google Sheets/Docs, and Keynote, to manage and grow business efficiently.
Requirements
  • Collaboration and Communication: Excellent verbal and written communication skills, with the ability to work effectively in a team environment.
  • Problem-Solving and Initiative: Ability to think critically and take initiative to drive business growth and customer satisfaction.
  • Product Knowledge and Adaptability: Strong understanding of product solutions and features, with the ability to learn and adapt quickly.
  • Sales Mindset and Business Acumen: Ability to bring a sales mindset to customer success and understand the business implications of customer satisfaction.
What We Offer

We offer a dynamic and supportive work environment, with opportunities for professional growth and development. If you're a motivated and results-driven individual who is passionate about delivering exceptional customer experiences, we encourage you to apply for this exciting opportunity.