Customer Service and Relationship Advisor
5 days ago
Bendigo Bank is a unique financial institution that combines the benefits of a big bank with the community feel of a local business. We offer our customers every opportunity to grow, while still maintaining a personal touch.
Our MissionWe are committed to helping our customers achieve their financial goals by providing them with expert advice and support. Our team of professionals is dedicated to delivering exceptional customer service and building long-lasting relationships.
The RoleAs a Customer Service and Relationship Advisor, you will be the face of our bank in our Murrumbeena branch. You will be responsible for providing excellent customer service, educating customers on our online platforms and tools, and recommending our products and services to help them meet their financial goals.
About YouWe are looking for an individual who is passionate about customer service and has extensive experience in a similar role. You will have excellent communication skills, both written and verbal, and be able to work in a fast-paced environment. You will also have a strong ability to understand and share with others what makes our bank different.
Requirements- Extensive experience in a customer service environment
- Demonstrated competence in achieving consistent sales results
- An ability to confidently talk to customers face-to-face and over the telephone
- An eagerness to understand and share with others what makes our bank different
- Experience in the banking and finance industry - a plus but certainly not essential
Our estimated salary range for this position is $60,000 - $80,000 per annum, depending on experience. In addition to a competitive salary, we offer a range of benefits including professional development opportunities, a supportive team environment, and a comprehensive employee rewards program.
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