Automotive Parts Specialist

1 week ago

KalgoorlieBoulder, Australia beBeeAutomotive Full time $79,990 - $103,990

Job Title: Automotive Parts Specialist

As an Automotive Parts Specialist, you will play a vital role in providing expert technical support to customers, ensuring they receive accurate and efficient solutions to their parts-related queries. This is an exciting opportunity to leverage your automotive/mechanical knowledge and problem-solving skills to drive customer satisfaction.

Key Responsibilities:
  • Provide accurate technical parts support to trade, industrial, and mining customers via phone, email, or in-person.
  • Assist customers with product information and advice, utilizing your expertise to identify solutions.
  • Promote special offers and arrange buy-ins to enhance sales and revenue growth.
  • Process customer credits efficiently and effectively.
  • Serve as the primary point of contact for customers, delivering exceptional customer service and building strong relationships.
Requirements:
  • Proven experience in the automotive industry, preferably in parts interpretation or a related field.
  • Exceptional technical knowledge of automotive parts and systems.
  • Excellent communication and interpersonal skills, with the ability to communicate complex information effectively.
  • Ability to work in a fast-paced environment, prioritizing tasks and managing multiple customer queries simultaneously.
  • Demonstrated problem-solving skills and a proactive approach to finding solutions.
Benefits:
  • A competitive salary and incentives package.
  • A Monday-to-Friday work schedule, allowing for a healthy work-life balance.
  • Ongoing training and development opportunities to enhance your skills and career prospects.
  • A comprehensive benefits package, including professional uniform and team member discounts.
About Us:

We are a leading provider of automotive aftermarket parts and services, committed to delivering exceptional customer experiences. Our dynamic team is passionate about innovation, collaboration, and driving business growth.

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