Housing Support and Outreach Coordinator

1 week ago


Shepparton, Victoria, Australia Wintringham Full time

We are seeking a proactive individual to join our Housing and Homelessness Team as a Housing and Homelessness Support Coordinator located at the Maude Street Office in Shepparton on a Full time Basis.

About the Role

This fixed term role will run from 16th December 2024 to 24th January 2025.

The successful candidate will work collaboratively with the other HHS Coordinators and HHS Managers to deliver Wintringham's Care Finder and Housing Support and Outreach services.

Key Responsibilities
  • Demonstrate leadership across the HHS portfolio and work collaboratively with all areas of Wintringham to ensure coordinated service responses
  • Establish and maintain positive relationships across community and health services across the region
  • Promote a non-institutional philosophy within the programs by recognising and promoting the rights of Wintringham clients
  • Oversee and ensure compliance to relevant legislative standards and guidelines across the relevant programs
  • Review client file documentation across program areas to ensure the timely and accurate recording of information and monitor service delivery for quality
  • Advocate and support clients to access private rental properties through internet searches and house inspections
  • Provide assistance to clients needing resources to access the private rental market, including bond applications, rent in advance and assistance with rent
  • Monitor targets in line with funding service agreements and ensure staff are reporting hours and support periods
What We Are Looking For

You will have a relevant tertiary qualification in Social Work, Welfare or Community Services or equivalent, current drivers license, and first aid (level 2), as well as:

  • Demonstrated experience in a team leadership role supporting clients experiencing homelessness with varying levels of complex psychosocial needs
  • Demonstrated experience working and leading within a case management/case coordination framework
  • Proven commitment to excellence, accountability and innovation in best practice service delivery in the fields of homelessness and housing support
  • Experience delivering services within social and community services programs including housing and homelessness support services
  • Knowledge of Commonwealth and State government policies, standards and compliance requirements
  • Well-developed communications skills and the ability to engage people from varying backgrounds
  • An understanding of the Housing and Homelessness Service sector, My Aged Care, NDIS and other relevant service and regulatory systems
Salary and Benefits

The salary range for this role is $52-$55.92 per hour, dependent upon experience and qualifications.

Generous motor vehicle allowance and access to NFP Salary Packaging

Laptop + mobile phone included



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