ERP Implementation Specialist

1 week ago

Melbourne, Victoria, Australia beBeeImplementation Full time $90,000 - $120,000

The Role: ERP Implementation Coordinator/IT Infra

We are seeking an experienced and skilled professional to join our team as an ERP Implementation Coordinator/IT Infrastructure specialist.

This is a critical role that requires the ability to manage multiple stakeholders, prioritize tasks, and ensure seamless implementation of new systems and processes.

Key Responsibilities:

  • NetSuite Change Management:
    • Develop and implement effective change management strategies to minimize disruptions and ensure smooth transition to new systems and processes.
    • Analyze existing processes and identify areas for improvement.
    • Design and implement new processes and procedures to optimize business operations.
  • Implementation of PMO principles:
    • Develop and implement project management methodologies to ensure projects are delivered on time, within budget, and to the required quality standards.
    • Establish and maintain effective communication channels with stakeholders.
    • Identify and mitigate risks associated with projects.
  • NetSuite ongoing project coordination tasks:
    • Coordinate master data preparation and clean up from old system to new.
    • Review Business Requirements Document with onsite team and communicate comments to HQ.
    • Organise regular WMS specific meetings and workshops on site.
    • IT tasks: supplier project meetings for all interfaces (e.g. parcel companies label printing, CRM, DEASDV, EDI, Shopify, D2C 3PL)
    • IT purchases: scoping and buying hardware for WMS set up (PCs, scanners, printers)
    • IT manages specific roles and rules with HQ/ PepsiCo (e.g. creating generic user accounts for WH operators without email addresses). Managing firewall rules. Server access.
    • B2B portal build – supplier project meetings to build new B2B site for direct sales and all pick up requests for cylinder returns. Integrating sales rep catalogues for ordering POS material.
    • Run a weekly on-site project team meeting for updates. Key Users assigned from each department/team.
    • Weekly meetings with NetSuite central team to track action progress and issue resolution.
    • Specific meetings with NetSuite consultants with relevant site team members (e.g. on promotions, discounts, Easy Scan)
    • Working with consultants on market specific forms in NetSuite (e.g. item forms, customer forms, transaction forms) PDF print formats (sales order confirmations, invoice layouts etc.) and email notifications to customers/ vendors.
    • Testing and validation in sandbox of market specific developments.
    • Validation (and corrections) of uploads of master data in production environment.
Requirements
  • Prior experience in NetSuite implementation is highly desirable.
  • Excellent written and verbal communication skills.
  • Strong administration skills and ability to follow strict onsite processes, instructions, and procedures.
  • Intermediate computer hardware and software installation skills.
  • Knowledge of the distribution and disposal of classified data/documents/devices.
  • Change management and user adoption experience, including training and e-learning design.
  • Proficiency in system administration and desktop application support within a Windows environment.
  • Relevant Information Technology qualifications or experience

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