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Medical Front Desk Coordinator
1 week ago
Moore Australia Group is partnering with a leading orthopaedic practice to provide top-tier care for patients, specializing in hip and knee conditions. The practice utilises advanced surgical techniques and the latest medical technologies to ensure optimal outcomes.
Based in Malvern, the clinic creates a comfortable environment where patients receive both surgical and non-surgical treatments tailored to their needs. Our team works closely with each patient to help them achieve recovery and confidently return to daily activities.
About the Role:
You will provide exceptional customer service to patients and proactive support to specialists in a fast-paced environment. Key responsibilities include managing patient appointments & queries, coordinating theatre tasks, handling financial transactions, maintaining the practice management system and providing administrative assistance.
Additional duties include scheduling appointments, processing deposits, generating letters for GPs and managing related communication, maintaining organised patient records, and other relevant tasks as required.
About You:
The ideal candidate has previous experience as a Receptionist, ideally within a medical environment. Prior experience working with medical specialists is advantageous. You will be a friendly and exceptional communicator – both written and verbal. Organised and detail-oriented individuals are required to manage bookings, patient records and financial transactions accurately.
