Service Director

2 weeks ago


Cairns City, Queensland, Australia Rentokil Initial Full time
Service Manager Opportunity

Rentokil Initial is seeking a skilled Service Manager to lead our Cairns team. As a key member of our operations team, you will be responsible for coaching, mentoring, and leading a team of service professionals to deliver exceptional customer service and drive business growth.

Key Responsibilities:
  • Develop and implement strategies to improve service productivity and efficiency.
  • Monitor and review service quality, identifying areas for improvement and implementing corrective actions.
  • Collaborate with the regional team to develop and implement the annual operational plan.
  • Conduct regular quality audits to ensure compliance with company standards.
  • Lead by example, promoting a culture of excellence and customer satisfaction.
Requirements:
  • Pest Control Licence or willingness to obtain within the first 5 months.
  • 3+ years of experience in a similar services role.
  • 3+ years of experience in a management role with a services or operations background.
  • Proven track record of implementing worksite safety initiatives and dispute resolution.
  • High-level communication and commercial experience.

We offer a great package, onsite parking, and an easy-to-reach location. If you are a motivated and experienced leader looking to take your career to the next level, we encourage you to apply.



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