Service Excellence Manager
4 days ago
The Service Excellence Manager will oversee the daily operations of our club, ensuring that staff provide outstanding customer service to valued members and guests. Key responsibilities include:
- Assisting Duty Managers with day-to-day operations of all aspects of the club.
- Communicating with management team to discuss daily operations, special promotions, events, staff issues, incidents, and work tasks.
- Monitoring cash flow, verifying floats, operating, reconciling, and balancing tills.
A highly motivated individual with previous experience as a Duty Manager or Assistant Duty Manager in a similar club environment is required. Strong emotional intelligence and ability to inspire and get the best out of people are essential.
About Us
We are a major employer in the Newcastle, Port Stephens and Lake Macquarie regions, operating a multi-site portfolio of entertainment and hospitality venues. Our employees enjoy access to various perks and benefits, including above-award wages, paid overtime and penalty rates for weekends and public holidays.
-
Service Excellence Representative
5 days ago
Newcastle, New South Wales, Australia ManpowerGroup Australia Full timeWhat You'll DoYou will be responsible for contributing to the success of our business by applying customer service skills to ensure customer service standards are met.Your key responsibilities will include:Maintaining the orderliness of the workplace to remove hazards and reporting safety incidents.Ensuring Take 5 tracking is up to date and developing and...
-
Service Excellence Associate
4 days ago
Newcastle, New South Wales, Australia Manpower Australia Full timeCustomer Service RepresentativeWe are looking for a highly motivated and organized individual to fill the part-time Customer Service Administration role.In this position, you will be responsible for:Delivering exceptional customer service and building strong relationships.Processing scrap collection details and booking jobs efficiently.Managing maintenance...
-
Sales Excellence Manager
6 days ago
Newcastle, New South Wales, Australia Indigo People | Sales & Technology Recruitment Full timeAbout the RoleWe are seeking a skilled Sales Excellence Manager to join our team at Indigo People | Sales & Technology Recruitment. The ideal candidate will have relevant sales experience within a B2B sales environment, ideally selling to the construction industry or similar.Key ResponsibilitiesManage and grow a portfolio of accounts while constantly seeking...
-
Service Excellence Ambassador
3 days ago
Newcastle, New South Wales, Australia City of Newcastle, Australia Part timeWhat We OfferAs a Library Customer Service Officer, you will have the opportunity to grow professionally and personally, developing your skills and expertise in a dynamic and supportive environment.You will receive comprehensive training and ongoing support to ensure your success in this role. Our team is dedicated to helping you thrive and reach your full...
-
Operational Excellence Coordinator
3 days ago
Newcastle, New South Wales, Australia NGM Group Full timeKey ResponsibilitiesThe Operational Excellence Coordinator will be responsible for overseeing and improving customer service operations and compliance across our distribution channels on a full-time 6 month fixed-term contract.In this role, you will develop and implement assurance plans, collaborate with department managers to drive service enhancements, and...
-
Supply Chain Excellence Lead
4 days ago
Newcastle, New South Wales, Australia ANDREW an Amphenol company Full timeAbout ANDREW">ANDREW, part of the Amphenol family, has a legacy of over 85 years in wireless innovation. We empower mobile operators and enterprises with cutting-edge solutions, providing the highest level of support and responsiveness to both employees and customers.">Job Description">The Distribution Center Manager will be responsible for overseeing the...
-
Operational Excellence Specialist
5 days ago
Newcastle, New South Wales, Australia Port Waratah Coal Services Full timeJob DescriptionThis is an exciting opportunity for a skilled professional to join Port Waratah Coal Services as a Process Improvement Business Partner. In this role, you will lead the analysis of operational performance data to identify opportunities for business improvement and implement these changes using business improvement tools and techniques.Lead and...
-
Operations Excellence Leader
5 days ago
Newcastle, New South Wales, Australia UGL Full timeLeadership OpportunityWe are seeking an experienced Warehouse & Logistics Manager to join our team. In this role, you will be responsible for overseeing the day-to-day operations of our warehouses, ensuring efficient workflows and compliance with safety regulations. Your primary focus will be to improve processes, lead a team, and meet business...
-
Portfolio Services Manager
5 days ago
Newcastle, New South Wales, Australia CBRE Group, Inc. Full timeAbout the JobThe Portfolio Services Manager will be responsible for managing the efficient, safe, cost-effective operations, maintenance, and development of all building services for a portfolio of neighbourhood shopping centres.This involves coordinating and maintaining building operations at optimum efficiency and cost-effectiveness, adhering to customer...
-
Customer Service Manager
5 days ago
Newcastle, New South Wales, Australia Aluminium Specialties Group Pty Ltd. Full timeWe are seeking a highly skilled Customer Service Manager to join our team in Newcastle.This role involves providing exceptional customer service, resolving customer complaints, and maintaining positive relationships with clients.The ideal candidate will have a strong Customer Service ethic, excellent communication skills, and the ability to work effectively...
-
Maintenance Services Manager
5 days ago
Newcastle, New South Wales, Australia Armidale Private Hospital,Regional NSW Full time**Job Description**">The Maintenance Services Manager will be responsible for ensuring the smooth operation of hospital facilities and equipment. This includes:Overseeing maintenance teams to ensure timely completion of tasksDeveloping and implementing preventive maintenance programsManaging budgets and resources to optimize maintenance...
-
Services Manager
2 days ago
Newcastle, New South Wales, Australia ClearCompany Full timeAt Richard Crookes Constructions (RCC), we've built a reputation for delivering high-quality, landmark projects with certainty. The City Tattersalls Club redevelopment represents one of the very last major residential opportunities of its kind in Sydney's CBD. To complement RCC's existing collaborative, driven & innovative project team, we are seeking a...
-
People Services Manager
5 days ago
Newcastle, New South Wales, Australia Maroba Full timeJob OverviewMaroba is a leading provider of aged care services, seeking a skilled and motivated individual to join our team as a Permanent Part Time People and Culture Services Partner.This role will be responsible for managing all people functions, including payroll, rostering, recruitment, retention, learning and development, performance management, and...
-
Director of Quality Excellence
7 days ago
Newcastle, New South Wales, Australia UGL Pty Limited Full timeAbout YouWe are looking for a highly skilled and experienced Senior Quality Professional who can lead our Quality Assurance and Quality Control service to this Line of Business.You will need to have tertiary qualifications in a related discipline or similar studies in Quality management and/or business improvement techniques. ISO Standard 9001 Qualified Lead...
-
Therapeutic Services Manager
19 hours ago
Newcastle, New South Wales, Australia TroyMaryvilleSt. JacobMarine Chamber of Commerce Full timeTherapeutic Services ManagerService and Quality Standards:Customer Service:Adheres to customer service standards and is competent, caring, and compassionate.Treats coworkers and customers with dignity and respect.People:Assures confidentiality of patient and employee information.Is positive in interactions with others, courteous, and respectful.Quality:Is...
-
Director of Retail Excellence
3 days ago
Newcastle, New South Wales, Australia Lion Inc Full timeAbout the RoleWe are seeking an experienced professional to lead our Channel Strategy Team as a Director of Retail Excellence. As a key member of our leadership team, you will be responsible for driving Lion's growth agenda through the development and execution of channel strategies that maximize sales, market share, and in-store brand impact.Key...
-
Food Service Manager
6 days ago
Newcastle, New South Wales, Australia Crystalbrook Collection Full timeJoin Crystalbrook Collection, a leading hotel development and management company, as a Kitchen Steward. In this role, you will be responsible for ensuring the highest standards of cleanliness and food safety in our kitchens.About Our CultureWe pride ourselves on creating exceptional customer experiences and fostering a positive work environment. Our team...
-
Service Manager for Youth Services
2 days ago
Newcastle, New South Wales, Australia Westhaven Ltd Full timeOverviewWesthaven Ltd is a leading provider of disability support services and accommodation across regional NSW. We pride ourselves on delivering client-centric, high-quality programs and activities that provide whole-of-life support for people with disability.Job DescriptionWe are seeking an experienced Team Leader to join our dynamic team. As a key member...
-
Office Services Manager
5 days ago
Newcastle, New South Wales, Australia Beca Full timeOffice Services Manager – NewcastleAbout Beca HunterH20Beca HunterH2O is the Australian water business of Beca, one of Asia Pacific's largest independent advisory, design and engineering consultancies. We are a collaborative team of 300+ water sector specialists, who are passionate about delivering technically excellent projects that help build healthy...
-
Service Delivery Manager
1 day ago
Newcastle, New South Wales, Australia dnata Airport Services Full timednata is one of the most recognised ground services companies in the world and we are looking for motivated, passionate, team focused and energized employees, to complete the job on hand and to deliver on the promises to our customers. dnata is proud to offer on the job training and upskilling. This allows for opportunities for career progression and...