Business Solution Developer

1 week ago

Brisbane, Queensland, Australia beBeeSolution Full time $100,000 - $140,000
Job Title: Solutions Consultant

Job Overview:

We are seeking a seasoned Solutions Consultant to join our team. As a key member of our organization, you will be responsible for delivering high-quality consulting and business analysis services to our clients.

Key Responsibilities:

  • Providing consulting and business analysis services to clients
  • Delivering implementation and training services to clients and internal stakeholders
  • Scoping, designing, and delivering bespoke custom solutions
  • Installing and configuring business process improvement solutions in consultation with clients
  • Identifying and recommending service, product, and solution improvements
  • Highlighting any risks and proposing solutions to mitigate those risks
  • Developing and maintaining standard packages and modules
  • Creating and maintaining internal and external facing support documentation
  • Providing L3 support for escalated Helpline tickets within agreed SLAs
  • Assisting the pre-sales process by providing customized demonstrations, as required
  • Ensuring consistent adherence to practice management tools and methodologies

Required Skills & Qualifications:

To succeed in this role, you will need:

  • Tertiary qualifications in Business Information Systems, Computer Science, or equivalent experience
  • Technical competency in writing and refactoring code (Python and SQL highly regarded)
  • Experience within a professional services environment an advantage
  • High proficiency in MS Office suite of products, particularly Word, Outlook, and Excel
  • Strong written and verbal communication skills with the ability to present to Executive level
  • Highly organized with good time management skills
  • Ability to manage competing demands of working on multiple projects and tasks
  • Team player with the ability to collaborate across diverse functional groups and geographies

Benefits:

As a member of our team, you can expect:

  • Analysis of business processes and identification of opportunities for improvement
  • Design and delivery of bespoke custom solutions
  • Installation and configuration of business process improvement solutions
  • Development and maintenance of standard packages and modules
  • Provision of L3 support for escalated Helpline tickets

About Us:

Our organization is a global leader in legal technology, providing integrated solutions that give solicitors the essential tools they need to run their firms.

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