
Dessert Service Leader
1 week ago
About Us
We have been sharing our chocolate and dessert creations with consumers for over 20 years.
We are renowned for our own recipe and have built an international footprint across both Australian and New Zealand markets, with 25 stores and counting.
Our vision is to continue this rapid growth plan, while bringing the unique taste and experience to our guests every single time they visit a store.
We aim to explore the world of comfort and connection that is our chocolate, where everyone in our team can make their mark and develop their talents from within.
About The Role
This role includes managing daily operations and store cleanliness, leading by example to deliver memorable guest service, and working with the Chocolate Cafe Manager to uphold our standards.
You will also assist with people-related tasks, including training, development, and coaching, and build morale and team spirit by fostering a work environment where Team Member input is encouraged and valued.
As a Cafe Supervisor, you will prepare and serve dessert menu items, including our famous Tutti Frutti Waffles, Chocolate Fondue, and decadent Pizzas, to the highest standard.
You will also complete in-house training to keep up to date with our latest offerings.
About You
To be successful in this role, you will have previous supervisor/management experience of minimum 1 year, previous hospitality or retail experience, and exceptional customer service skills.
You will also need to be able to lead and effectively communicate with a team, be energetic, positive, and guest-focused with a can-do attitude, and enjoy creating memorable experiences for all our guests.
As a Cafe Supervisor, you will be driven to provide exceptional guest service at all times and be able to work well collaboratively as part of a team.
Why Work With Us?
You will enjoy flexible working hours, extensive onboarding and ongoing training, regular Barista training courses, and employee benefits and discounts with top brands.
You will also have the opportunity to progress into leadership roles and work for a family-owned business that truly values its team members.
We celebrate our people and promote from within, offering great progression pathways, skills, experiences, and friendships that will last a lifetime.
This is an exciting opportunity to join our dynamic team as a Part-Time Cafe Supervisor and be part of delivering exceptional guest service.
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