Business Banking Associate

6 days ago


Sydney, New South Wales, Australia Commonwealth Bank Full time

We are currently recruiting for our Business Banking Associate role at the Commonwealth Bank. This is a hybrid position that offers the flexibility to work from home and in our South Eveleigh office.

About the Role

As a Business Banking Associate, you will be the friendly voice our small and medium business customers hear when they contact us. You will assist customers in managing their day-to-day banking across a range of products and empathetically provide extra care to customers facing challenges meeting financial commitments.

Key Responsibilities

  • Corporate Card Enquiries
  • Technical support
  • Simple customer service enquiries

Requirements

To be considered for this role, you must have the following skills and experience:

  • Genuine care for the experience of customers
  • Excellent communication skills
  • Ability to navigate new technology and computer systems
  • Naturally curious, resilient, empathetic, adaptable, and love problem-solving
  • Aspirations to grow your career with us

Availability and Training

To be successful in this role, you must be available to work a minimum of 10 hours per week, with flexibility to choose your own shifts. You will also be required to work from the South Eveleigh office for 50% of your working hours. Training will commence from the start date with all new starters undergoing mandatory training for 2 weeks, Monday to Friday, 8.30am - 4.30pm.

What We Offer

We are committed to supporting your career growth and development. As you master your role, you'll have the opportunity to learn new skills and take on new challenges.



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