Shift Leader

6 days ago


Sydney, New South Wales, Australia Guzman Y Gomez Full time

At Guzman Y Gomez Mexican Kitchen, we're committed to serving the freshest fast food with the best local ingredients. As a Shift Leader, you'll play a key role in ensuring the smooth operation of our restaurant, delivering exceptional customer experiences, and developing our team through coaching and training opportunities.

Key Responsibilities:

  • Assist with the running of the restaurant, maintaining high standards of quality and adherence to procedures.
  • Elevate the customer experience from excellent to remarkable, providing exceptional service and ensuring customer satisfaction.
  • Develop the team through coaching and training opportunities, promoting a culture of growth and development.
  • Manage inventory and the financial aspect of the restaurant, ensuring profitability and efficiency.

Requirements:

  • Experience leading a team within a busy, fast-paced and high volume hospitality environment.
  • Experience delivering exceptional customer service and achieving KPIs.
  • Exceptional communication skills and ability to work effectively in a team.
  • Prior experience with inventory management and financial planning.

Benefits:

  • Free uniform - Guzman Y Gomez exclusive.
  • Cultural celebrations - Day of the Dead and Cinco de Mayo.
  • Referral bonus - earn up to $1000.
  • Career growth - develop your skills and experience.

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