Customer Service Liaison

14 hours ago

Wollongong, New South Wales, Australia beBeeCommunication Full time $70,000 - $100,000
Customer Service Position Overview

This is a customer-facing role where you will engage with customers via phone and email to address inquiries, resolve issues, and provide a positive experience.

Key Responsibilities:
  • Assist customers in a friendly and professional manner.
  • Deliver top-notch customer service to assigned contracts.
  • Develop positive relationships with other support functions and stakeholders.
  • Resolve customer complaints and issues in a timely fashion.
  • Maintain accurate data records and comply with company policies.
About the Ideal Candidate Profile
  • Proven experience in a customer service or administrative position.
  • Excellent communication skills, both verbal and written.
  • Strong organizational skills with ability to multitask and prioritize effectively.
  • Proficiency in Microsoft Office suite.
  • Positive attitude and willingness to learn and grow.

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