Customer Service Representative
2 weeks ago
Fero Waste and Recycling Inc, a division of The Municipal Group of Companies, is seeking a skilled Dispatcher/Administrator to join their team based out of their Bathurst, NB location.
Key Responsibilities:
- Represent the company with superior judgement and excellent customer service
- Manage phone calls and direct them as needed, setting up customer orders and dispatching drivers to calls
- Coordinate with drivers for deliveries and services, utilizing information on customer needs and driver locations
- Troubleshoot and resolve potential delivery and pick-up problems before they result in service issues
- Field emails from customers to the appropriate departments
- Organize and maintain office files and supplies
- Perform other duties as assigned
Requirements:
- Experience with Microsoft Office Suites preferred
- Strong interpersonal skills and effective problem-solving skills
- High attention to detail and strong organizational and planning skills
- Ability to work in a fast-paced team environment and communicate effectively with co-workers and supervisors
- Reliable transportation to and from work is required for this position
- Being Bilingual is a requirement
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Bathurst, New South Wales, Australia Municipal Group of Companies Full timeFero Waste and Recycling Inc, a division of The Municipal Group of Companies, is seeking a skilled Dispatcher/Administrator to join their team based out of their Bathurst, NB location.Key Responsibilities:Represent the company with superior judgement and excellent customer serviceManage phone calls and direct them as needed, setting up customer...
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Bathurst, Australia Municipal Group of Companies Full timeFero Waste and Recycling Inc, a division of The Municipal Group of Companies, is seeking a skilled Dispatcher/Administrator to join their team based out of their Bathurst, NB location.Key Responsibilities:Provide exceptional customer service and represent the company with superior judgementManage phone calls and direct them as needed, setting up customer...
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Bathurst, New South Wales, Australia Municipal Group of Companies Full timeFero Waste and Recycling Inc, a division of The Municipal Group of Companies, is seeking a skilled Dispatcher/Administrator to join their team based out of their Bathurst, NB location.Key Responsibilities:Provide exceptional customer service and represent the company with superior judgementAnswer phone calls, direct them as needed, and set up customer...
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