Radiology Clinic Customer Service Representative
21 hours ago
We are seeking a dedicated and customer-focused individual to join our team as a Contact Centre Agent at Qscan Radiology Clinics. As the first point of contact for our patients and referrers, you will play a vital role in ensuring a seamless experience for our customers.
Key Responsibilities:- Support patients and referrers to book appointments and answer general enquiries over the phone.
- Manage patient referrals from our website and referring practitioners.
- Ensure patients are fully prepared for their services, providing them with necessary information and maintaining accurate patient records.
- You are a strong communicator with excellent customer service skills, able to demonstrate empathy and care for our patients and referrers.
- You are tech-savvy and able to accurately work across our various systems.
- You are resilient and able to work under pressure, adapting to change quickly.
- A great team culture with opportunities for personal and professional development.
- A competitive remuneration package with additional employee discounts.
- A Flexible Work Arrangements policy to support your work-life balance.
- Access to our Employee Assistance Program to enhance your health and well-being.
If you are passionate about delivering exceptional customer service and are eager to join a compassionate and innovative team, we encourage you to apply for this exciting opportunity.
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Brisbane, Queensland, Australia Qscan Radiologic Clinics Full timeAbout the OpportunityWe are seeking a dedicated and customer-focused individual to join our team as a Contact Centre Agent at Qscan Radiology Clinics. As a key member of our customer service team, you will be responsible for providing exceptional support to our patients and referrers, ensuring a seamless experience from initial contact to appointment...
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Brisbane, Queensland, Australia Qscan Radiologic Clinics Full timeAbout the OpportunityWe are seeking a dedicated and customer-focused individual to join our team at Qscan Radiologic Clinics. As a key member of our customer service team, you will play a vital role in ensuring our patients and referrers have a seamless experience.Key Responsibilities:Provide exceptional customer service to patients and referrers via phone,...
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Brisbane, Queensland, Australia Qscan Radiologic Clinics Full timeAbout the OpportunityWe are seeking a dedicated and customer-focused individual to join our team at Qscan Radiologic Clinics. As a key member of our customer service team, you will play a vital role in ensuring our patients receive exceptional care and support.Key Responsibilities:Provide exceptional customer service to patients and referrers, responding to...
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Radiology Solutions Specialist
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Radiology Solutions Specialist
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Radiology Solutions Specialist
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Radiology Solutions Specialist
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Radiology Solutions Specialist
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