Financial Service Ambassador

4 days ago

City of Parramatta Council, Australia beBeeCustomerCentric Full time $80,000 - $105,000

As a Client Solutions Specialist, you will be the first point of contact for clients and financial advisers, delivering exceptional service via phone, email, and web chat.

Key Responsibilities:
  • Handle inbound calls and emails from clients and financial advisers
  • Provide accurate information and support across superannuation, insurance, investments, and pensions
  • Address enquiries and resolve issues in an efficient and professional manner
  • Maintain accurate and up-to-date records of all client interactions
Required Skills and Qualifications:
  • Excellent verbal and written communication skills
  • Strong interpersonal skills and a genuine passion for helping others
  • Positive attitude with a commitment to delivering exceptional service
  • Willingness to learn and adapt to new information, systems, and processes
Benefits:
  • Flexible work arrangements, including hybrid model and remote work options
  • Ongoing training and development opportunities
  • Collaborative and dynamic team environment
  • Award-winning company culture
What You Will Bring:
  • A background or interest in superannuation, insurance, investments, and pensions
  • No prior experience required — comprehensive training provided

We encourage applications from people of all backgrounds to enable us to bring diverse perspectives to our thinking and conversation.

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