Senior Network Support
7 days ago
The Opportunity
We are seeking a highly skilled Senior Network Support specialist to join our IT team at Workplace Engagement People. As a key member of our technical support team, you will provide escalated Level 3 technical support and contribute to key IT initiatives.
Your Key Responsibilities:
- Provide advanced technical support, troubleshooting complex server, network, and infrastructure issues.
- Work on server-related incidents and hybrid sync challenges.
- Assist with network and firewall troubleshooting (Fortinet, Unifi, Cisco, Palo Alto preferred).
- Deploy and manage SentinelOne, Microsoft Defender, and Arctic Wolf security solutions.
- Collaborate with service desk teams to improve technical knowledge and troubleshooting skills.
- Diagnose and resolve storage and backup issues (Veeam, S3, Azure, AWS).
Why Join Us?
- Be Part of a Dynamic Team – You will be part of a dynamic and innovative team.
- Grow Your Career – You will have opportunities to grow and develop your skills.
- Make a Difference – You will make a difference in our organization by providing high-quality technical support.
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