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Home Quality Assurance Specialist
3 weeks ago
We are seeking a highly skilled and experienced Home Assurance and Quality Assurance professional to join our team. This is an exciting opportunity for someone who is passionate about ensuring the highest standards of workmanship and materials in residential construction.
The role involves supervising maintenance and warranty work carried out by subcontractors and suppliers to clients' homes, focusing on quality assurance, customer satisfaction, and compliance with legal obligations such as OH&S, building codes, energy, fire, and electrical codes.
- Resolve new home customers' concerns and issues professionally
- Ensure all maintenance and warranty work meets high-quality standards
- Oversee contractors, tradespeople, and suppliers onsite
- Achieve set maintenance and warranty targets within timeframes
- Communicate effectively with internal and external stakeholders
As a professional communicator and problem solver, you will engage each task in a well-planned, fully accountable manner, prioritizing quality and compliance.
This role requires a thorough knowledge of current Rescode, Australian Standards, and BCA, with experience in residential construction.
