Funeral Service Support Specialist
2 days ago
As an Assistant to Funeral Directors, you will play a pivotal role in supporting our funeral services. This role offers opportunities for personal growth and development, the chance to earn qualifications, and a career path in a fulfilling industry.
You will be responsible for providing essential support during a difficult time for families. Your strong customer service ethos and commitment to delivering exceptional service will ensure that every interaction is memorable and positive.
Key Responsibilities:
- Provide vehicle and transport services, ensuring vehicles are presented at a high standard.
- Collaborate with colleagues to bring deceased individuals into our care with dignity and respect.
- Oversee proceedings on the day, implementing pre-arranged plans and ad-hoc requests.
About You:
- Strong customer service skills and commitment to delivery.
- Professional attitude with empathy and compassion towards people.
- Ability to work with grieving families and the deceased.
- Full unrestricted driver's license.
Benefits:
- Reward and recognition programs.
- Tailored induction and training programs.
- Well-designed facilities to provide exceptional client family experiences.
- Networking opportunities across the business and with peers.
- Birthday leave and paid parental leave.
- Free access to Employee Assistance Program.
This role requires a unique blend of emotional intelligence, technical skills, and a genuine desire to make a difference in people's lives.
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