Experienced Medical Office Manager

7 days ago


Council of the City of Sydney, Australia Associate Professor Sanjay Warrier Full time

Practice Overview

We are a leading private surgical practice located in the heart of Sydney's healthcare precinct. Our team of experienced doctors and medical professionals provide exceptional patient care and service in a warm and supportive environment.

Role Description:

The Senior Medical Secretary will be responsible for providing high-level administrative support to our doctors and Practice Manager. This includes managing patient records, coordinating appointments, and developing effective administrative systems and procedures.

Responsibilities:

  • Manage patient records and coordinate appointments
  • Develop and implement effective administrative systems and procedures
  • Supervise and mentor junior staff members
  • Ensure accurate and timely communication with patients, surgeons, and other stakeholders

Requirements:

  • A minimum of three years' experience in a medical administration setting
  • Exceptional customer service skills with a high level of compassion and empathy
  • An excellent command of the English language, both written and oral
  • Demonstrate a high level of computer literacy, including proficiency in Microsoft Office and practice management software
  • Previous experience handling private medical billing and invoicing
  • A 'can do' attitude and a willingness to learn and grow with the practice
  • Strong time management and organisational skills with a keen eye for detail
  • Ability to multitask and work under pressure with a proven record to follow through with requests


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