Canberra – Hospitality Ambassador
2 weeks ago
About EVT
We're a leading experience company in Australia and New Zealand, encompassing entertainment, ventures, and travel businesses.
About QT
Our collection of hotels and resorts showcases our commitment to unique service and quirk.
About QT Canberra
Located in the heart of the capital, QT Canberra offers an extraordinary experience with its design-led details and divine dining options.
Job Description
A great opportunity has arisen to join the Hotel team at QT Canberra as a casual Guest Service Agent. You'll deliver outstanding service to our guests during check-in, check-out, and throughout their stay.
- Assist guests with check-ins and check-outs
Cash handling and credit card transactions
Taking guest reservations
Handling general enquiries and answering internal/external calls in a professional manner
Coordinate with internal departments daily
Assist the Duty Manager and Front Office Manager as required
This casual position requires a flexible person who is confident in their own skin but can also play well with others.
Benefits & Perks
We want our people to experience our businesses and be brand advocates. So, we offer amazing perks to all staff:
- Incredible team member discounts from day one
- 50% off stays at EVT hotels
- $2 movie tickets, plus discounts at Thredbo
- Rapid career growth opportunities through our network
- Local community involvement and charitable giving
Requirements
To succeed in this role, you'll need:
- A great welcoming personality with flair
- Previous experience in customer service
- Attention to detail
- Opera Cloud knowledge is desirable
You'll work as part of a team environment, have flexible availability over a 7-day roster, and possess a passionate work ethic, outgoing personality, and loads of initiative.
Estimated Salary: AU$45,000 - AU$55,000 per year, depending on experience.
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