Canberra – Hospitality Ambassador

2 weeks ago


Canberra, ACT, Australia QT Full time

About EVT

We're a leading experience company in Australia and New Zealand, encompassing entertainment, ventures, and travel businesses.

About QT

Our collection of hotels and resorts showcases our commitment to unique service and quirk.

About QT Canberra

Located in the heart of the capital, QT Canberra offers an extraordinary experience with its design-led details and divine dining options.

Job Description

A great opportunity has arisen to join the Hotel team at QT Canberra as a casual Guest Service Agent. You'll deliver outstanding service to our guests during check-in, check-out, and throughout their stay.

  • Assist guests with check-ins and check-outs

Cash handling and credit card transactions

Taking guest reservations

Handling general enquiries and answering internal/external calls in a professional manner

Coordinate with internal departments daily

Assist the Duty Manager and Front Office Manager as required

This casual position requires a flexible person who is confident in their own skin but can also play well with others.

Benefits & Perks

We want our people to experience our businesses and be brand advocates. So, we offer amazing perks to all staff:

  • Incredible team member discounts from day one
  • 50% off stays at EVT hotels
  • $2 movie tickets, plus discounts at Thredbo
  • Rapid career growth opportunities through our network
  • Local community involvement and charitable giving

Requirements

To succeed in this role, you'll need:

  • A great welcoming personality with flair
  • Previous experience in customer service
  • Attention to detail
  • Opera Cloud knowledge is desirable

You'll work as part of a team environment, have flexible availability over a 7-day roster, and possess a passionate work ethic, outgoing personality, and loads of initiative.

Estimated Salary: AU$45,000 - AU$55,000 per year, depending on experience.



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