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Personal Banker

2 months ago

City Of Banyule, Australia Westpac Bank Full time
About the Role

We are seeking a highly motivated and customer-focused Personal Banker to join our team at Westpac Bank. As a Personal Banker, you will play a key role in delivering exceptional customer service and sales experiences to our clients.

Key Responsibilities
  • Engage with customers in-branch and over the phone to understand their financial needs and provide tailored solutions.
  • Drive sales through referrals to our specialists in home loans and business banking, as well as generating new leads across various banking products.
  • Build and maintain strong relationships with customers to increase loyalty and retention.
  • Work collaboratively with the team to achieve sales and customer service targets.
Requirements
  • Excellent communication and interpersonal skills.
  • Proven sales and customer service experience, preferably in a banking or financial services environment.
  • Ability to work in a fast-paced environment and meet sales targets.
  • Strong analytical and problem-solving skills.
  • Ability to work independently and as part of a team.
What We Offer
  • A competitive salary and bonus structure.
  • Ongoing training and development opportunities.
  • A supportive and collaborative team environment.
  • The opportunity to work with a leading banking institution and make a real difference in the lives of our customers.