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Hospitality Operations Manager

4 weeks ago

Burleigh Heads, Queensland, Australia Paddock Bakery Full time
Paddock Bakery Seeks Experienced Cafe / Restaurant Manager

Paddock Bakery, a renowned hospitality hotspot on the Gold Coast, is seeking a seasoned Cafe / Restaurant Manager to oversee the day-to-day operations of our thriving venue. As a key member of our management team, you will be responsible for ensuring the highest standards of service, quality, and compliance.

Key Responsibilities:

  • Oversee a team of up to 50 staff members, providing guidance and support to ensure exceptional customer service and high-quality food and beverage offerings.
  • Ensure compliance with all relevant laws, regulations, and industry standards.
  • Develop and implement effective training programs to enhance staff skills and knowledge.
  • Monitor and maintain high standards of product quality, staff performance, and customer satisfaction.
  • Manage cash handling, reconciliations, and inventory control.
  • Collaborate with the General Manager and Managing Director to achieve business objectives and drive growth.

Requirements:

  • Minimum 3 years of experience in a high-intensity hospitality environment, preferably in a management role.
  • Diploma-level qualification in Management or equivalent.
  • Excellent leadership, communication, and problem-solving skills.
  • Ability to work in a fast-paced environment and adapt to changing circumstances.
  • QLD RSA Certificate.

What We Offer:

  • A supportive and dynamic work environment with opportunities for growth and development.
  • Free coffee on shift and a near-endless supply of sweet treats after work.
  • 50% staff discount across the group.

If you are a motivated and experienced hospitality professional looking for a new challenge, we encourage you to apply. Please submit your application or visit us in person to discuss this exciting opportunity further.