Help Deliver Exceptional Customer Experiences
3 days ago
We are seeking a skilled customer service representative to provide outstanding support to our customers over the phone. As the first point of contact, you will be the key to resolving customer inquiries and issues in a timely and efficient manner.
The ideal candidate will possess excellent communication skills, with the ability to problem solve and take ownership of varied customer enquiries. Previous experience working in a customer-facing role is essential, as well as the ability to handle a high volume of work and prioritise effectively.
- Customer Service Expertise: Providing exceptional customer support via phone and resolving customer inquiries in a professional and courteous manner.
- Problem Solving Skills: Utilising your analytical skills to resolve complex customer issues and finding effective solutions.
- Communication and Interpersonal Skills: Building strong relationships with customers, colleagues and stakeholders through clear and effective communication.
Please note that satisfactory police check and NDIS and Working with Children Check (WWCC) are required for all staff with client related responsibilities.
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Delivering Exceptional Customer Experiences
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Deliver Exceptional Customer Experiences
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