Sydney Cargo Sales Manager

2 days ago

Sydney, New South Wales, Australia Qatar Airways Full time

Job Overview

Cargo Sales Role in Sydney

We are seeking a highly skilled Cargo Sales Executive to join our team in Sydney, Australia.

The successful candidate will be responsible for generating maximum cargo revenue and providing exceptional customer service in sales & operational areas liaising with Ground Handling Agents at stations and with Head Office, Cargo department.

Key Responsibilities

  1. Develop and implement strategies to meet/exceed annual set revenue/tonnage targets by visiting cargo agents, telesales, and by promotional activities.
  2. Assist customers/clients with all information related to booking/forwarding/delivery liaising with local Ground Handling Agents and with Head Office Cargo department to ensure/enhance a satisfactory service provided by QR.
  3. Distribute QR promotional items, circulars, memos, and announcements to the agents/freight forwarders to provide information on QR products & services.
  4. Arrange and deliver necessary cargo stationeries, forms, and labels to Ground Handling Agents and appointed sales agents to have a smooth handling and comply with regulations.
  5. Maintain a close coordination between QR Space Control and customers by ensuring their shipments are transferred, delivered on time, correct priority given to shipments and for maximum utilization of space on the aircraft.
  6. Prepare the monthly marketing report for the sales achieved at stations and hand over to responsible person to capture information and to monitor, take corrective action to achieve the set sales/revenue target for the year.
  7. Co-ordinate with customers/cargo claims supervisor at Head Office and forward all necessary claim documents, handle discrepancies at stations and in all administrative issues related to stations.
  8. Perform other department duties related to his/her position as directed by the Head of Department.

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