Full Time Guest Experience Director

2 weeks ago

Melbourne, Victoria, Australia beBeeGuestService Full time $90,000 - $120,000

Our Front Office Team is seeking a Guest Service Manager to join us on a full-time basis.

About the Role

This position involves leading and managing our team, utilizing interpersonal and communication skills to encourage and motivate others. We're looking for someone with strong leadership experience, a warm and welcoming demeanor, and a passion for delivering exceptional guest experiences.

Responsibilities
  • Lead and manage a high-performing team, ensuring seamless day-to-day operations.
  • Develop and implement strategies to improve guest satisfaction and loyalty.
  • Mentor and coach team members to enhance their skills and knowledge.
Requirements

We're looking for someone with:

  • Proven leadership experience in a fast-paced environment.
  • A genuine passion for delivering exceptional guest experiences.
  • Strong interpersonal and communication skills.
Benefits

As a valued member of our team, you'll enjoy:

  • Discounts on hotel rooms and food & beverage.
  • Access to industry-leading training programs.
  • Recognition and reward programs to motivate and inspire.
Culture

We're a global community that values diversity, inclusivity, and respect. Our mission is to create a sense of belonging and connection among our guests and associates alike.

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