Key Account Administrator and Process Excellence Manager
1 month ago
We are seeking a highly skilled and experienced professional to join our team as a Key Account Administrator and Process Excellence Manager. As a key member of our team, you will be responsible for developing and managing the delivery of compliance processes to meet and exceed the needs of our key insurance customers.
Key Responsibilities- Lead and support the effective day-to-day delivery of compliance processes for our key insurance customers.
- Build capability to ensure key account customers' needs and expectations are exceeded.
- Collaborate with internal partners to identify and implement opportunities to enhance key account customer experience.
- Identify and implement administrative process and procedural efficiencies to enhance customer experience.
O'Brien is committed to giving you fantastic benefits, a platform for development, and working with you to grow your career. To support this, we offer:
- Flexible working arrangements, including hybrid working options and the ability to work from our corporate head office, service centers, and other O'Brien locations.
- Ongoing reward and recognition programs.
- Ongoing learning and development opportunities.
- Community service/volunteering leave and giving back opportunities.
- Employee discounts with O'Brien services and our corporate partners.
We are Caring, Collaborative, Genuine, and Driven. We call this our DNA, and it's what we look for when growing our teams. If you fit the DNA, you'll fit here.
Requirements- 3+ years' experience in a customer process-focused leadership role.
- Highly developed communication and presentation skills.
- Proven stakeholder engagement, influencing, and presenting skills.
- Demonstrated high-level business acumen and analytical skills.
- Strong IT skills, particularly in MS Office Suite (Excel, PowerPoint, etc.).
O'Brien is an equal opportunity employer. We celebrate diversity and are committed to creating an inclusive environment for all employees. Our goal is to be a diverse workforce that is representative of the communities we serve. If you don't quite meet all of the criteria but feel like you could make a difference at O'Brien, get in touch.
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Padstow, New South Wales, Australia O'Brien Glass Industries Limited Full timeJob Title: Key Account Administrator and Process Excellence ManagerWe are seeking a highly skilled and experienced professional to join our team as a Key Account Administrator and Process Excellence Manager. As a key member of our team, you will be responsible for developing and managing the delivery of compliance processes to meet and exceed the needs of...
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Padstow, New South Wales, Australia O'Brien Glass Industries Limited Full timeAre you looking for a challenging role that combines customer experience and process excellence? We have an exciting opportunity for a Key Account Administrator and Process Excellence Manager to join our team at O'Brien Glass Industries Limited.The successful candidate will be responsible for developing and managing the delivery of compliance processes to...
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Padstow, New South Wales, Australia O'Brien Glass Industries Limited Full timeJob SummaryThe Key Account Administrator and Process Excellence Manager is a critical role at O'Brien Glass Industries Limited, responsible for developing and managing the delivery of compliance processes to meet and exceed the needs of the Insurance Segment Key Accounts.Key ResponsibilitiesLead and support the effective day-to-day delivery of compliance...
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Padstow, New South Wales, Australia O'Brien Glass Industries Limited Full timeAbout the RoleWe are seeking a highly skilled and experienced professional to join our team as a Key Account Administrator and Process Excellence Manager. As a key member of our team, you will be responsible for developing and managing the delivery of compliance processes to meet and exceed the needs of our key insurance customers.Key ResponsibilitiesLead...
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Padstow, New South Wales, Australia O'Brien Glass Industries Limited Full timeAre you looking for a challenging role that combines customer experience and process excellence? Do you have a passion for delivering high-quality results and exceeding customer expectations?The Key Account Administrator and Process Excellence Manager is a critical role that requires a unique blend of skills and expertise. As a key member of our team, you...
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Padstow, New South Wales, Australia O'Brien Glass Industries Limited Full timeJob SummaryWe are seeking a highly skilled Compliance Process Lead for Insurance Segment Key Accounts to join our team at O'Brien Glass Industries Limited. As a key member of our organization, you will be responsible for developing and managing the delivery of compliance processes to meet and exceed the needs of our key insurance customers.Key...
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Padstow, New South Wales, Australia O'Brien Glass Industries Limited Full timeAbout the RoleWe are seeking a highly skilled and experienced professional to join our team as a Key Account Administrator and Process Excellence Manager. As a key member of our team, you will be responsible for developing and managing the delivery of compliance processes to meet and exceed the needs of our key insurance customers.Key ResponsibilitiesLead...
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