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Claims Portfolio Manager

3 weeks ago


Adelaide, South Australia beBeeLiability Full time
Complex Liability Claims Specialist

Take ownership of your own portfolio of complex legal liability claims and support our customers in achieving timely and cost-efficient management.

As a member of our National Liability Claims team, you will gain invaluable technical knowledge and expertise to manage a complex portfolio of claims arising from Public and Product Liability policies. You will make policy coverage decisions, assess allegations of negligence, negotiate quantum within a delegated authority, and ensure a high standard of service for internal and external customers.

Key Responsibilities:

  • Manage a complex portfolio of claims in a timely and cost-effective manner with a focus on personal injury.
  • Make policy coverage decisions and assess allegations of negligence.
  • Negotiate quantum within a delegated authority.
  • Ensure a high standard of service is maintained for our internal and external customers.
  • Communicate with internal and external stakeholders to report on claim developments, trends, and potential large losses.

Requirements:

  • Tertiary qualifications in law or experience working in a legal environment.
  • Customer service experience and the ability to provide support across a range of internal and external stakeholders.
  • Ability to plan, prioritise effectively, organise tasks and manage competing resources and demands.
  • Willingness to be a team player and support our collaborative and supportive culture.
  • Excellent verbal and written communication skills.

Benefits:

  • Inclusive Culture: Join a supportive, open-minded team focused on customer outcomes.
  • Flexible Work-Life Balance: Enjoy flexible and remote work options.
  • Career Development: Access mentoring, development and global mobility opportunities for growth and success.