Holiday Experience Expert

4 days ago

Sydney, New South Wales, Australia beBeeAmbassador Full time $55,000 - $75,000
Customer Experience Specialist

To excel in this role, you must be passionate about creating lasting relationships with our clients and helping them achieve their holiday goals.

Key Responsibilities:
  • Develop a deep understanding of the impact exceptional customer service has on sales and overall client satisfaction.
  • Identify client needs and answer product-related questions confidently.
  • Effectively communicate the value of our products and collections to inspire clients to make informed purchasing decisions.
  • Go above and beyond for clients, consistently striving to exceed their expectations.
  • Build strong knowledge of our products and ranges, enabling you to make confident recommendations.
  • Capture client details to expand our customer base and foster repeat visits and loyalty.
Requirements:
  • Strong ability to build rapport with clients.
  • Demonstrated passion for delivering exceptional customer experiences.
  • Presents a professional image and embodies the values of our brand.
  • Excellent communication skills, both verbal and written.

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