
Retail Performance Leader
2 weeks ago
Job Opportunity:
The Senior Manager Performance – Retail Technology role plays a vital part in driving and supporting the delivery of strategic initiatives to achieve exceptional customer experience and alignment across all touchpoints.
This is a high-performing team focused on delivering strategic priorities aligned to core customer goals and objectives. We work collaboratively with technology colleagues and business stakeholders to implement strategic priorities that support the aspirations of Retail Technology.
Key Responsibilities:
- Drive strategic initiatives aligned to supporting Strategy & Performance and Retail Technology
- Leverage group delivery framework to support timely and quality delivery of projects
- Deliver tangible outcomes against established baselines
- Collaborate with leadership teams and Retail Technology to deliver on strategic and operational goals
- Demonstrate Business Empathy through deliberate time spent with frontline colleagues and key stakeholders
- Effective stakeholder engagement across PACE Tech crews, Finance, HR, Performance, Supplier Management, and Technology leadership
Requirements:
- Excellent communication skills, both written and verbal
- Ability to communicate to senior stakeholders in a compelling and engaging manner
- Experience in cost management, workforce strategy and management, supplier management
- Demonstrable analytical and strategic experience in financial services, management consulting strategy or a related field
What We Offer:
- Opportunity to drive strategic initiatives and make a meaningful impact on customer engagement and omni-channel experience
- Collaborative and dynamic work environment with a high-performing team
- Chance to develop and apply analytical and strategic skills in a fast-paced industry
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