High-Tech Product Specialist

1 week ago

Melbourne, Victoria, Australia beBeeTechnical Full time $55,000 - $85,000
Product Support Professional

This role involves resolving customer technical issues by configuring and troubleshooting our product.

Key Responsibilities:
  • Provide timely and effective support to customers via phone and email.
  • Collaborate with internal teams to ensure efficient case resolution.
  • Develop and maintain technical documentation for product commissioning.
  • Contribute to the development of the business's technical support process.
  • Support sales exhibitions and trade fairs.
Essential Qualifications:
  • Relevant degree in electronic engineering or renewable energy equivalent.
  • Strong understanding of inverters and batteries products.
  • Excellent communication and teamwork skills.
  • Ability to work autonomously and as part of a team.
  • Proficiency in English and native language is required.

This opportunity offers an ideal platform for individuals passionate about technology and strong communicators to grow professionally.

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