Technical Leadership Specialist

2 weeks ago

Sydney, New South Wales, Australia beBeeLeadership Full time $180,000 - $250,000
Job Title: Technical Leadership SpecialistWe are seeking an experienced Technical Leadership Specialist to lead our CRM Enablement engineering team within GroupIT. This team partners closely with business stakeholders to design, deliver and operate our customer CRM platform (Salesforce) – enabling hundreds of agents to provide exceptional service to our customers.Key Responsibilities:
  • Lead a team of engineers across Salesforce development, automation, and integration.
  • Partner with business stakeholders to understand needs, prioritise features, and deliver value.
  • Build a culture of collaboration, innovation, and continuous improvement.
  • Deliver resilient, secure, and scalable CRM solutions using Salesforce and related technologies.
  • Ensure design and development to industry best practice standards.
  • Drive automation and integration initiatives to enhance agent productivity.
  • Oversee the end-to-end lifecycle of CRM features – from design and build, through testing, deployment, and ongoing support.
Requirements:
  • Proven leadership of medium-to-large engineering teams, preferably in CRM or enterprise platform environments.
  • Strong Salesforce development and integration experience (Service Cloud, Experience Cloud, APIs, automation).
  • Solid grasp of engineering and architectural patterns (Microservices, API-first, Node, React, etc.).
  • Proficient in Agile delivery methods and DevOps practices.
What We Offer:
  • A commitment to flexibility through a hybrid working model which combines time spent at a support office or hub and time working from home, supporting both in-person connection and balancing the flexibility that remote working provides for our teams.
  • High-impact role supporting our teams who enrich our communities.
  • A global business with endless career possibilities around every corner and across every discipline – with valuable exposure to a vast and exciting business network.
  • A range of programs to help you prioritise and manage your wellbeing, including 24/7 access to the Sonder app.
  • A progressive and competitive leave policy that gives you more space for what matters to you.
  • Team discounts across our brands and a robust rewards program that celebrates and incentivises purpose-driven work.

Diversity, equity, inclusion, and belonging are key to realising our purpose of better together for a better tomorrow. We recognise the value our team's diversity brings to our business, customers, and communities and that teams with diverse experiences and backgrounds enrich our organisation and are better able to innovate and solve problems. As one of the largest employers in Australia and New Zealand, we aim to create a truly inclusive workplace where everyone feels that they belong, can be their best selves, and reach their full potential.

We encourage all candidates to apply; please let us know in your application if we can support you with any adjustments in the hiring process.

Seniority level
  • Mid-Senior level
Employment type
  • Full-time
Job function
  • IT Services and IT Consulting
Industries
  • IT Services and IT Consulting

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