Field Support Specialist
2 days ago
We are seeking a highly skilled Desktop and Infrastructure Support Expert to join our team at First Focus. As a key member of our Field Services team, you will be responsible for providing onsite support to our customers across Sydney, ensuring their IT systems are running smoothly and efficiently.
As a Desktop and Infrastructure Support Expert, you will have the opportunity to work on a wide range of technical projects, from deploying solutions to installing and configuring Servers, Networking, and other IT equipment. You will also be involved in occasional project work and have the chance to develop your skills in areas such as account management, VOIP, technical presales, and more.
To be successful in this role, you will need to have a solid understanding of Microsoft AD, Exchange, Azure, and Office 365 environments, as well as generalist networking skills. Excellent written and spoken English, a great phone manner, and great attention to detail and time management skills are also essential.
- Provide onsite desktop and IT infrastructure support to our customers across Sydney
- Be involved in occasional project work to deploy solutions
- Experience opportunities to install and configure Servers, Networking, and other IT equipment
- Be exposed to account management, VOIP, technical presales, and other areas
- Work with highly experienced Engineers and Technical Account Managers to maintain best practice environments
- Work across technical infrastructure from desktop to firewall, backup systems, and software
Our company values include keeping everyone informed, aligned, supported, and rewarding performance. As a Desktop and Infrastructure Support Expert, you will be part of a dynamic culture, clear vision, and strong leadership. We offer a comprehensive benefits package, including up to $100k as part of a great package, free access to Uprise, including 1:1 coaching sessions from qualified psychologists or counsellors, and more.
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Field Support Specialist
4 weeks ago
Sydney, New South Wales, Australia First Focus Full time{"title": "Field Support Specialist", "description": "Join Our Team as a Field Support SpecialistFirst Focus is a leading Managed Service Provider seeking an exceptional Field Support Specialist to join our team in Sydney. As a Field Support Specialist, you will provide onsite desktop and IT infrastructure support to our customers across the city.Our ideal...
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Field Support Specialist
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Field Support Specialist
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Sydney, New South Wales, Australia First Focus Full time{"Role": "Field Support Specialist", "Responsibilities": "Provide onsite desktop and IT infrastructure support to our customers across Sydney", "Key Skills": "Solid knowledge of Microsoft AD, Exchange, Azure and Office 365 environments coupled with generalist networking skills", "Benefits": "Up to $100k as part of a great package", "Company Culture": "First...
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