Administrative Professional
3 days ago
Looking to make a positive impact in a collaborative environment? As an administrative professional, you will play a key role in supporting the success of our organization.
About the opportunityYou will be responsible for providing exceptional customer service and support to students, staff, and external visitors. Your duties will include maintaining accurate records, responding to inquiries, and assisting with various administrative tasks.
Key Responsibilities- Provide proactive, accurate, and solutions-focused advice and enquiry management relevant to Sciences and Engineering
- Actively contribute to a superior service culture enhancing and identify opportunities to improve service delivery
- Stay connected by communicating throughout the day across multiple platforms and seeking advice from your fellow team members
- Support internal communications and events as directed, including interacting with students, their supporters, and members of the public
- Contribute to the development and implementation of Standard Operating Procedures through proficient use of the University's systems (e.g., ServiceNow)
- Demonstrated administrative skills including experience with a range of applications, including email, spreadsheet database and presentation software
- Proven ability to work in a collaborative team environment and demonstrated capacity to act independently within established guidelines
- Demonstrated commitment to customer service excellence and proactively contribute to the continuous improvement of systems, processes, and procedures
- Exceptional organisational skills with strong attention to detail and a demonstrated ability to prioritise and complete tasks within defined deadlines
- Effective interpersonal, resilience, communication and influencing skills with a positive can-do attitude that enhance an ability to communicate effectively with a broad range of people
Appointment to this role will be at HEO 4 level and will have a total remuneration package of up to $91,488 comprising base salary plus 17% superannuation.
The University of Tasmania acknowledges the Palawa/Pakana and Gadigal/Wangal people as the traditional custodians of the land, sea and waters of the areas upon which we live and work.
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