IT Solutions Expert

23 hours ago

Melbourne, Victoria, Australia beBeeCustomer Full time $125,000 - $150,000
Technical Account Manager

We are seeking a skilled Technical Account Manager to join our team. The successful candidate will be responsible for providing exceptional technical support and guidance to clients, building strong relationships and delivering tailored solutions to meet their needs.

About the Role

This is a unique opportunity for an experienced IT professional to take on a challenging and rewarding role that combines technical expertise with exceptional customer service skills. As a Technical Account Manager, you will work closely with our clients to understand their business requirements and provide expert advice and guidance to help them achieve their goals.

Key Responsibilities
  • Provide exceptional technical support and guidance to clients
  • Buidng and maintaining strong relationships with clients
  • Delivering tailored solutions to meet client needs
  • Working closely with cross-functional teams to ensure seamless delivery of services
Requirements

To succeed in this role, you will need to have:

  • Substantial experience working with IT systems and technologies
  • Demonstrable competence in delivering outstanding technical support and advice
  • Excellent communication and interpersonal skills
  • A passion for helping others and making a positive impact
What We Offer

In return for your hard work and dedication, we offer a competitive package, including:

  • 100% salary
  • All employees have free access to Uprise, including 1:1 coaching sessions from qualified psychologists or counsellors
  • Hybrid working arrangements for work-life balance
  • 1 paid study day every month and support towards certifications and qualifications
  • Weekly internal training sessions and library access
  • FastTrack mentor, Leadership Lab and Leadership Academy training programs
  • MAD (making a difference) Council focusing on equality, charity, and the environment
  • Profit share as loyalty incentive for long-term employees
Join Our Team

We welcome applications from Neurodiverse candidates. If you are passionate about technology and customer service, and possess the skills and qualifications required for this role, please submit your application.

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