Digital Insights Analyst

2 weeks ago


Brisbane, Queensland, Australia Just Digital People Full time
About the Role

We are seeking a highly skilled Digital Insights Analyst to join our team at Just Digital People. As a key member of our Insights team, you will be responsible for analyzing digital performance and providing actionable insights across the APAC region.

Key Responsibilities
  • Monitor and analyze digital performance metrics to identify trends and areas for improvement
  • Develop and maintain reports to track customer friction points and CX metrics
  • Collaborate with eCommerce teams to provide data-driven insights and recommendations
  • Communicate technical insights to non-technical stakeholders through clear and concise reporting
  • Assist in identifying strategic opportunities and measuring impact
Requirements
  • 2+ years of experience in digital analytics
  • Proficiency in Adobe Analytics, Google Analytics, Power BI, and Excel
  • Understanding of eCommerce and usability principles
  • Strong analytical and problem-solving skills
  • Excellent communication and presentation abilities
  • Experience with customer survey data and Python programming
What We Offer

As a Digital Insights Analyst at Just Digital People, you will have the opportunity to work with a leading retail chain and contribute to the growth and success of their digital initiatives.



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