ICT Business Systems Optimization Specialist
4 weeks ago
Talent World on behalf of Educube Pty Ltd is seeking a highly skilled ICT Business Systems Optimization Specialist to join their team in Melbourne, VIC.
**Estimated Salary:** $105,000 + Superannuation
About the Role:
We are looking for an experienced professional to help us optimize our new Enterprise Resource Planning (ERP) system and Learning Management System (LMS). As an ICT Business Systems Optimization Specialist, you will play a critical role in designing processes that enhance operational efficiency and user experience for both internal stakeholders and external clients.
Main Responsibilities:
- Analyse and re-engineer business processes across various modules, including CRM, Sales, Accounts, and Marketing.
- Gather and define requirements for the ERP and LMS systems to ensure they meet business needs.
- Collaborate closely with developers to translate business needs into technical specifications.
- Manage the implementation of process changes, ensuring alignment with overall business objectives.
- Document all business processes and system modifications.
- Oversee the training and support for users on the new systems.
- Monitor system performance post-implementation, making adjustments as necessary to improve functionality.
Requirements:
- Bachelor's degree in Information Technology, Computer Science, Business Administration, or related field.
- Proven experience as a Business Process Analyst, particularly in ICT or related areas.
- Extensive knowledge of ERP systems and software development processes.
- Demonstrated ability in managing projects from conception to implementation.
- Strong analytical and problem-solving skills.
- Excellent communication and stakeholder engagement abilities.
About Us:
Talent World on behalf of Educube Pty Ltd is at the forefront of educational and migration services, with a strong focus on technological innovation. We develop advanced software solutions to support educational institutions and enhance our internal operations. Our projects include a bespoke LMS for Registered Training Organizations (RTOs) and an integrated ERP system to streamline our own business processes.
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