Airline Catering Operations Manager

6 days ago

Cairns, Queensland, Australia beBeeOperations Full time $72,000 - $96,000
About the Role

As an Operations Manager, you will be the central point of contact for day-to-day operational matters between our company and airline customers. This role requires strong communication and problem-solving skills, with the ability to work effectively in a fast-paced environment.

Main Responsibilities
  • Establishing and maintaining excellent working relationships with internal and external customers.
  • Relaying information for any changes to orders from aircraft to internal departments.
  • Representing the company at internal and external functions, ensuring that the company and its products and services are presented in a strong and positive light.
  • Participating in and ensuring that audit and quality controls are conducted regularly.
  • Providing expert advice to client airlines in all facets of customer service, including logistical and customs information.
Requirements

To be successful in this role, you will need:

  • A positive winning attitude.
  • Knowledge or experience in a Client or Account Management role (preferred but not essential).
  • Food Safety and HACCP qualifications desirable.
  • Availability to work a rotating roster, which may include weekends and public holidays from time to time.
  • Excellent written and verbal communication skills.
  • Solutions-focused and strong problem-solving skills.
  • The ability to handle challenging situations with tact and diplomacy.
  • Demonstrated ability to work with a diverse group of stakeholders.
Benefits
  • Competitive salary.
  • 5 weeks annual leave.
  • Free onsite parking, daily staff meals, and uniforms.
  • Career development and progression.
  • Discounted Health Insurance.
  • Tailored Novated Lease option.
  • Wellbeing resources, including free online exercise classes.

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