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Lead Client Advisor for Fine Jewelry
2 months ago
Company Overview
Miller Leith is a distinguished name in the luxury jewelry sector, celebrated for its exceptional craftsmanship and timeless elegance. With a legacy built on expertise and a commitment to quality, the brand embodies the allure of nature's most exquisite gems.
Position Summary
As a Lead Client Advisor for Fine Jewelry, your primary focus will be to deliver outstanding service and expert guidance to clients in search of remarkable jewelry pieces. You will cultivate and maintain strong relationships with clients, gaining insights into their tastes and preferences to provide tailored recommendations. Your role will also involve presenting the brand's exquisite offerings, sharing detailed product insights, and ensuring a seamless purchasing journey. Upholding professionalism, integrity, and confidentiality is crucial as you manage valuable items. Your objective is to surpass client expectations, nurturing loyalty and positioning Miller Leith as a premier destination for luxury jewelry.
Required Skills & Qualifications
- Extensive knowledge of gemstones, precious metals, jewelry design, and craftsmanship is essential. This expertise enables you to offer accurate and insightful advice to clients.
- Outstanding interpersonal and communication abilities are vital for building strong client relationships. Skills in active listening, empathy, and anticipating client needs are key to delivering personalized service.
- A solid sales background, including the capacity to upsell and cross-sell, is important. Proficiency in negotiation can enhance your effectiveness in pricing discussions and closing sales.
- Experience with retail point-of-sale systems and customer relationship management (CRM) software is beneficial for streamlining client interactions and order management.
Employee Benefits
Joining Miller Leith as a Lead Client Advisor offers numerous advantages. You will engage with a discerning clientele that values exceptional quality and craftsmanship, allowing you to forge meaningful connections with individuals who share your passion for fine jewelry. Additionally, being part of a prestigious brand enables you to showcase a diverse array of stunning jewelry pieces, enhancing your professional profile. The company's dedication to excellence and luxury ensures that you are associated with a highly respected brand in the industry. Furthermore, you will have access to ongoing training and development opportunities, keeping you informed about the latest trends and product knowledge, thereby enhancing your expertise in the luxury jewelry market.
For Further Information
For more details regarding this opportunity, please refer to the application link provided.
