Strategic Process Improvement Specialist

5 days ago


Melbourne, Victoria, Australia Latitude Financial Services Full time
What We Do:
Latitude Financial Services provides innovative digital payment solutions, helping individuals shop and live better. Our commitment to innovation drives us to continuously improve our products and services, ensuring our customers receive the best possible experience.

Job Role:
We are seeking a highly skilled Senior Business Analyst to join our team. In this role, you will be responsible for facilitating project workflows, collaborating with stakeholders, and delivering high-quality solutions that meet our customers' needs. Your expertise in business analysis will enable you to make a significant impact on our business operations.

Key Responsibilities:
  1. Lead project workflows, collaborating with cross-functional teams to ensure successful project outcomes.
  2. Develop and maintain stakeholder relationships, ensuring open communication and transparency throughout the project lifecycle.
  3. Analyze business requirements, identifying opportunities to improve processes and systems.
  4. Develop business cases, ROI analyses, and cost-benefit studies to justify project investments.
  5. Collaborate with the Technical Team to identify and address technical issues related to project delivery.
Requirements:
  • 3+ years Business Analysis experience in a complex business domain, fintech, or fast-growing financial services.
  • Tech understanding of VisionPlus and ability to recommend VisionPlus parameter settings/changes to deliver product and pricing requirements.
  • Tech understanding of JCL, VSAM, CICS, and ability to write and run Easytreves with TSO.
  • Experience QA testing changes before they are deployed into production.
  • Extensive experience using Confluence and JIRA.
  • Proven experience using both Agile and Waterfall methodologies.
  • Knowledge of Process mapping using BPMN 2.0.
Benefits:
  • A flexible working environment that supports work-life balance.
  • A collaborative and dynamic team culture.
  • Opportunities for professional growth and development.
  • Competitive salary and benefits package.


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