Exceptional Customer Service Representative Opportunity

1 week ago

Brisbane, Queensland, Australia beBeeCareer Full time $42,876 - $62,500
Job Title:

Customer Support Specialist

About the Job

We are seeking a highly skilled and motivated Customer Support Specialist to join our team. The successful candidate will be responsible for providing exceptional customer service, achieving revenue targets, and delivering high-quality support to our customers.

Key Responsibilities:
  • Provide outstanding customer service through phone, email, and other communication channels
  • Achieve individual revenue targets through effective upselling and cross-selling
  • Utilize CRM systems to manage customer interactions and data
  • Collaborate with internal teams to resolve customer issues and improve overall customer experience
Requirements:
  • Excellent communication and interpersonal skills
  • Ability to work in a fast-paced environment and meet performance targets
  • Strong problem-solving and analytical skills
  • Proficiency in Google Suite and ability to learn new technology quickly
  • Previous experience in customer-facing roles or equivalent
Benefits:
  • Uncapped commission pay on top of salary
  • Career progression opportunities within the company
  • Company bonus scheme and 24/7 access to health and wellbeing online centre
  • Exclusive retail, restaurants, and travel discounts
  • Collaborative company culture with regular team-building events
What We Offer:

At Epos Now, we are committed to supporting our employees in their personal and professional development. We offer a competitive salary, comprehensive training program, and opportunities for career advancement.

As a member of our team, you will have the opportunity to work with a talented and dedicated group of professionals who share your passion for delivering exceptional customer service.

Apply now to join our team and take the first step towards a rewarding and challenging career as a Customer Support Specialist.

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