IT Service Management Specialist

4 days ago


Brisbane, Queensland, Australia beBeeService Full time $102,352 - $135,440

Job Opportunity: IT Service Management Specialist

The role involves providing exceptional support for digital applications, ensuring seamless service delivery and effective change management within the ITIL framework.

To be successful in this position, you will need to demonstrate:

  • Expertise in developing and promoting ITIL Service Management processes, including incident / problem / test / change and configuration management
  • Able to ensure service delivery meets agreed service levels in a customer-focused ICT environment
  • Excellent interpersonal, written, and oral communication skills, including negotiation, advising, influencing others, and working collaboratively with people to make decisions

Key Responsibilities:

  • Providing technical support for digital applications
  • Developing and implementing effective change management processes
  • Ensuring service delivery meets agreed service levels
  • Working collaboratively with stakeholders to achieve business objectives

Benefits:

  • Competitive salary + generous superannuation and leave loading
  • Flexible working arrangements
  • Diverse work culture
  • Career training and development


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