Operations Supervisor
1 week ago
We are seeking a highly skilled Shift Supervisor to join our State Control & Logistics department on a Permanent Full-Time basis.
The successful candidate will be part of a collaborative team that provides crucial services to the community.
- Provide guidance to team members to assist them in dealing with unfamiliar tasks.
- Ensure emergency call taking KPIs are achieved to the required standard.
- Monitor daily performance and take action when deficiencies are identified.
- Ensure the quality of emergency call taking is maintained.
- Manage staff planning and ensure minimum staffing is maintained.
The ideal candidate will have previous experience working and leading teams in an Operations Centre, as well as demonstrated people management and leadership experience.
A competitive remuneration package is on offer.
Key Responsibilities:- Provide high-quality people leadership for the State Control Centre team.
- Ensure excellent operational performance and day-to-day function activities are achieved.
- Operate on a 224 operational roster made up of 2 Day shifts, 2 Night shifts and 4 days off.
- Competitive remuneration package.
- Salary packaging options.
- Free emergency ambulance cover.
- Free first aid training.
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