Development Manager

2 weeks ago

Melbourne, Victoria, Australia beBeeDonorRelations Full time $75,000 - $95,000

Job Title

We are seeking an experienced Donor Relations Officer to join our Philanthropy Team. This role is a key position in supporting the delivery of our five-year Philanthropy Strategy.

About the Role

As a Donor Relations Officer, you will be responsible for maintaining a quality donor database and providing excellent donor stewardship to our regular givers. You will work closely with the team to increase philanthropic support from our donors, engage staff, and raise awareness of our organization within the community.

Key Responsibilities

  1. Maintain a high-quality donor database, ensuring accurate and up-to-date information.
  2. Develop and implement effective donor stewardship strategies to retain and grow our donor base.
  3. Collaborate with the fundraising team to develop and implement fundraising appeals and campaigns.
  4. Manage relationships with internal and external suppliers, including mail houses, printers, designers, photographers, and copywriters.
  5. Develop monthly finance and donor reports to ensure accurate donation reporting internally.
  6. Provide exceptional communication skills and be able to pick up the phone to donors.

Requirements

  • Previous experience in banking/receipting of donations, management of Return to Senders (cleansing), and upkeep of a donor database.
  • Understanding of the implementation of a Regular Giving Program.
  • Ability to develop content for all communications tools and materials, including newsletters, direct mail campaigns, major gift proposals, website, intranet, eDMs, and other fundraising and marketing support material.
  • Excellent communication skills and the ability to pick up the phone to donors.
  • Well-developed computer skills in CRM database.

Selection Criteria

To be successful in this role, you must have:

  • A commitment to delivering an excellent experience for our donors.
  • Previous experience in banking/receipting of donations, management of Return to Senders (cleansing), and upkeep of a donor database.
  • Understanding of the implementation of a Regular Giving Program.
  • Ability to develop content for all communications tools and materials, including newsletters, direct mail campaigns, major gift proposals, website, intranet, eDMs, and other fundraising and marketing support material.
  • Excellent communication skills and the ability to pick up the phone to donors.
  • Well-developed computer skills in CRM database.

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