Training Program Manager

1 week ago

Perth, Western Australia beBeeAdministrative Full time $60,000 - $80,000
Training Administrator Position

We are seeking a motivated Training Administrator who will be responsible for the day-to-day management of our organization. The successful candidate will oversee general administration, compliance, reporting, training course management, and development.

Key Responsibilities:

  • Oversight of our student management system to ensure seamless operations.
  • Maintaining up-to-date knowledge of sector developments and regulatory requirements.
  • Assisting in the development and management of online training programs.
  • Maintaining and updating monthly training course schedules and trainer rosters.
  • Liaising with clients and students for enquiries and monitoring student enrolments, compilation of feedback, issuance of certification, RPL, etc.
  • Coordinating and monitoring the trainers' qualifications matrix to ensure assessors hold and maintain currency in relevant units of competencies and qualifications.
  • Promoting our services in the industry and providing management updates to assist with new sales/client opportunities.

Essential Duties:

  • Developing, reviewing, and maintaining policies, procedures, work instructions, quality forms, etc.
  • Developing and maintaining systems for training resources and assessment tool compliance and version control for all organizational documentation.
  • Aiding in reviewing the compilation of training material - manuals and assessment materials.
  • Conducting/assisting with course reviews and assessment validations.
  • Maintaining and updating monthly training course schedules and trainer rosters.
  • Liaising with the mobilisation team to ensure trainers' medicals, flights, site entry requirements are met.
  • Administering quality assurance and continuous improvement commitments for the organization and QMS.
  • Assisting with the initiation of new projects including scope development, assessment of resourcing, expert advice, and client liaison.
  • Assisting with identifying cost-reduction and value management initiatives.
  • Demonstrating excellent customer service principles and acting as a point of contact for escalation of difficult issues/complaints.
  • Adhering to the requirements of the Privacy Act when dealing with personal data/training material.
  • Assisting with site-based work including onsite medic/ESO relief cover, training, leadership courses, event adjudication, and pre-competition training.

Qualifications and Experience:

  • TAE40116 Cert IV in Training and Assessing (or working towards).
  • Experience working within a Registered Training Organization (RTO).
  • Familiarity with RTO reporting and compliance.
  • Proficiency in Power Pro RTO and Cloud Assess.
  • Experience in course development.

Required Skills and Qualifications:

  • Advanced skills in MS Office (Outlook, Excel, Word).
  • Strong self-management and organisational abilities.
  • Excellent communication, problem-solving, and analytical skills.
  • A collaborative team player who thrives in a dynamic environment.

Benefits:

You will be part of a passionate team dedicated to making a difference in the training sector. We offer a supportive work environment, opportunities for professional development, and the chance to contribute to our mission of excellence in training.

We celebrate diversity and are committed to creating an inclusive environment for all employees.

Aboriginal and Torres Strait Islander people are encouraged to apply.

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