Liability Claims Support Specialist

2 weeks ago

Melbourne, Victoria, Australia beBeeClaims Full time

**Job Opportunity: Liability Claims Administration Support**

The primary goal of this role is to deliver administrative support to the Liability Claims team, enabling them to provide efficient claims services within established service standards.

This is a permanent full-time position, and candidates can be based in Melbourne or Perth locations.

**Key Responsibilities:**

  • Triage of new claims to correct area/segment.
  • Provide telephone support and general administrative assistance to the claims department to support the delivery of end-to-end claims processes within agreed service standards.

This includes:

  • Assisting with customers' queries.
  • Receipting Excesses into CCv8.
  • General administration responsibilities for the Liability Claims team as requested, including generating standard letters from CCv8.

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