Strata Portfolio Manager
3 days ago
About Smarter Communities
At Smarter Communities, we are passionate about creating a better lifestyle for people living and invested in communities. Our vision is clear: to deliver smart solutions that make a real difference.
We manage over AU$30 billion of property across New South Wales, Queensland, South Australia, and Victoria. Each of our local brands specialises in strata, body corporate or community titles management, serving residents, owners corporations, and investors with expert care.
Your Role
As a Strata Portfolio Manager, you will be responsible for managing a high-density portfolio, including residential and commercial plans, layered schemes, and BMGs. Your primary focus will be on building and nurturing strong relationships within your portfolio.
Key Responsibilities
- Manage client retention through exceptional customer service and effective conflict resolution strategies.
- Liaise with Repairs & Maintenance team for quote requests and work orders.
- Prepare and facilitate Annual General Meetings, Special General Meetings, and Committee Meetings.
- Oversee financial requirements of buildings within your portfolio.
- Identify and promote continuous improvement opportunities.
Requirements
- A current vehicle driver's license and access to a car.
- A strong understanding of QLD Body Corporate/Strata Legislation and related regulations.
- Exceptional communication and stakeholder management skills.
- Attention to detail and strong time management skills.
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