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Employment Coach

2 months ago

Keilor Downs, Victoria, Australia SYC Full time
About the Role

We are seeking a highly motivated and experienced Employment Coach to join our team at SYC. As an Employment Coach, you will play a vital role in empowering individuals to reach their career goals and achieve their full potential.

Key Responsibilities
  • Provide one-to-one coaching sessions to participants, assessing their career needs and creating personalized action plans.
  • Conduct career assessments and help clients identify their strengths, interests, and values to guide their employment goals.
  • Use sales strategies to work collaboratively and network with community organizations to create opportunities for participants.
  • Assist participants in developing effective job search strategies, including resume writing and interview preparation.
  • Refer participants through training, counseling, and other services to increase long-term employment outcomes.
  • Ensure compliance requirements are met.
About You

We are looking for someone who is passionate about empowering individuals to reach their career goals. You will have experience in administration, strong attention to detail, the ability to meet deadlines and outlined KPI targets, and the ability to work in an agile environment.

  • Experience in customer service, client-facing, or an administrative role.
  • Time management, organizational skills, and the ability to plan and prioritize to achieve outcomes.
  • Excellent communication skills with well-developed verbal and written skills, and the ability to conduct client assessments, develop case plans, and case notes and reports.
  • Interpersonal conflict resolution and negotiation skills, along with the ability to identify innovative and lateral solutions to problems.
  • Ability to develop relationships with employers and relevant stakeholders.
  • Excellent computer skills.
What We Offer
  • Generous achievement incentives for high performers.
  • Salary packaging options.
  • Career development opportunities.
  • An additional day off to celebrate your birthday.
  • Wellbeing leave.
  • Access to an additional one week of paid leave each year, through SYC loyalty leave.
  • Provided with an additional paid personal leave.
  • Discounted corporate private health cover.
  • Access to our free and confidential Employee Assistance Program.
  • Access to special discounts on memberships and fitness activities through Goodlife, Fitness First, and Zap Health Clubs.
  • Retail and entertainment discount vouchers.
  • Special benefits with Beaurepaires.
About SYC

SYC exists to empower everyone to succeed. We invest back into the community, helping tens of thousands of people every year to create a life without disadvantage, to build sustainable independence, and to experience wellbeing in all areas of their lives.

A non-profit human services organization, SYC was founded in 1958 to support young people experiencing disadvantage in Adelaide. We now operate nationally, supporting more than 57,000 people annually with housing, education, employment, justice, health, and disability services.

We are proud to work with people who are passionate and professional, who encourage and value diversity, who are courageous, creative, and, most importantly, believe in people's potential. Our vision of wellbeing, independence, and opportunity for everyone encompasses the people we work with, as well as the people who work for SYC.